about our organization
or need additional
Please note that this form does not take any emergency requests. If you need help related to thoughts of suicide, please contact us at:
The Suicide Prevention Centre of Montreal (SPCM) takes the quality of its services to heart, and the satisfaction of its users is very important. The SPCM is committed to taking note of any unsatisfaction or complaints from the public regarding its services.
To report a dissatisfaction or complaint to the CPSM team, you can:
Fill in the complaint form and send it by e-mail to plainte@cpsmontreal (to facilitate the processing of your dissatisfaction or complaint, please make sure you have filled in each field of the document).
For more information or support in formulating your dissatisfaction or complaint, you can:
Consult the brochure provided by the Ministère de la Santé et des Services sociaux du Québec (only in french): Le régime d’examen des plaintes – Améliorer la qualité des services : notre préoccupation constante!